Sacred Heart Wood Frame

Made at our shop in Southern California. Ships from the city of Compton.

Shipping rates are calculated by the size and weight of the package and shipped via US POSTAL SERVICE. Orders shipped within 3-7 business days.

Cancellations
If you need to cancel an order, please do so within one hour of purchase. If your order has already been fulfilled and shipped, we are unable to cancel it. We apologize for any inconvenience this may cause.

Wrong Address
Please note that we cannot be held responsible for any errors in the shipping address that may result in the delay or loss of your package. To ensure timely delivery, we kindly ask that you double-check the shipping address for accuracy prior to finalizing your order. If you realize that the shipping address you provided is incorrect, please contact us as soon as possible, and we will do our best to make the necessary corrections. However, please understand that we cannot guarantee that we will be able to update the shipping address in time to prevent any issues with delivery.

Damages and issues
Inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact us at bonesandcobwebs@gmail.com and send us any photos and a descriptive email of your situation. 

Refunds
All sales are final.  No refunds or exchanges. Please contact us with any issues with your order to bonesandcobwebs@gmail.com

Store Policy Regarding Returned Orders

If your order is returned to us, we will reach out to you to arrange for reshipping. Please note that you will be responsible for the reshipping costs, and you have 30 days from the date we contact you by email to make these arrangements.

To proceed, please contact us at bonesandcobwebs@gmail.com with your order number and the full name associated with the order. We will respond with the shipping cost and once we receive payment a tracking number will be sent to your email. 

Please be aware that all sales are final. No refunds, exchanges, or store credit will be given. If the order isn’t claimed within the specified time frame, unfortunately, it won’t be available for you anymore.

For any other issues you may have with your order, contact us at bonesandcobwebs@gmail.com we will respond within 24 hours.